Laluna’s Covid-19 Update

Posted on August 27, 2020

GTA LOGO

 

Laluna is one of the first Grenada hotels to re-open to the public, and approved by the Grenada Ministry of Health, following all protocols and guidelines. We stand by our staff in ensuring that we continue to give a unique guest experience.

Laluna has received the Pure Safe Travels Seal of Approval. This Seal signals that our organization has been trained, approved by the Ministry of Health, and has the requisite knowledge to our customers safe.

We can ensure that guests can feel the measure of safety at Laluna, in our open-air property, making sure that your stay with us is laid back and relaxing.

Laluna’s 16 cottages and villas are set on 27 acres of beachfront land.

Cottages are either detached or semi-detached. Each Cottage has its own individual airconditioned units with filters cleaned regularly.

Guests will be checked in our open-air lounge, with lots of spacious seating on our Balinese Day beds and couches.

Our Italian restaurant will operate with few tables, to ensure that guests are adequately spaced for social distancing.

Room service is available for all meals. Sleep-in is also a luxury, so that you may eat breakfast at any time of the day.

Laluna is set in a secluded bay and our beach is not usually frequented by a large number of beachgoers. So, you can chill out with ease of mind as we also have an adequate number of beach chairs and sun loungers so guests can space out also on the beach.

We follow all the Ministry of Health and the Government of Grenada protocols.

Hand sanitizer available on property for guests’ use.

Daily housekeeping and turn down service.

Cottages will be deep cleaned and disinfected between guests check-in and check out, keeping with the hygiene standards required of all hotels.

World Travel and Tourism Council’s Safe Travels Stamp. The WTTC has reviewed and approved Grenada’s Tourism industry protocols recognizing them as being of a global standard. WTTC LOGO

Book with confidence.

We have adjusted our booking and cancellation policy.

New Booking and Cancellation Policy

Given the unprecedented situation, we are all facing as a result of the coronavirus, we changed our booking and cancellation policy to ensure you have more flexibility to plan your holidays.

If you currently have a booking directly with us but would prefer to change your holiday date we will waive the change fee and you can rebook for the new dates (difference in the daily rate may apply ). If you are not sure about your new dates we will issue a credit for you for the full amount you paid, valid for 2 years.

For all new bookings made directly with us, we will require only a 50% deposit at the time of booking, balance payable 30 days before arrival.

You can modify or cancel your reservation up to 7 days before arrival, with no cancellation nor change fee.

In case of cancellation, we will keep your deposit as a credit for you, for two years from the date of the booking.