Laluna Booking and Cancellation Policy

Given the unprecedented situation we are all facing as a result of the coronavirus, we decided to change our booking and cancellation policy to ensure you have more flexibility to change your holiday plans.

If you currently have a booking directly with us but would prefer to change your holidays date we will waive the change fee and you can rebook for the new dates (difference in the daily rate may apply). If you are not sure about your new dates we will issue a credit for you for the full amount valid for 2 years.

For all new bookings made directly with Laluna Beach Resort and Villas, we will require only 50% deposit at time of booking and will have no cancellation fee nor change fee. In case you change your mind we will keep your deposit as credit for your new dates for 2 years . 

Should you need to cancel your plan to stay with us, at this time, we will wave our cancellation fee and you will have a credit for the same amount to be used at laluna within 2 years .