Laluna Asian Spa Experience & Policies
Find relaxation at Laluna’s world-class Asian spa, featuring Balinese, Polynesian, and Caribbean techniques for massage, facial, hand treatments, and more.
Spa Experience
To Begin
Please come to the hotel front desk, and we would be happy to escort you to the spa; or, if you choose, you may go directly to Spa reception. We suggest you arrive at least 15 minutes before appointed time, to allow you to check-in, change and begin to prepare you for your relaxing spa experience.
Attire
We will provide you with a robe and slippers when you arrive at the spa. During treatments, our therapists are trained to drape you appropriately. Lockers are provided so that you may store your belongings.
Valuables
We advise that you do not bring any valuables to the Spa, and Laluna does not assume liability for any valuables.
Policies
Hours of Service
9:00 am - 6:00pm Tuesday to Sunday (closed Mondays). Should you seek an appointment outside the spas regular opening hours, this can be arranged with advance notice and will incur an additional charge.
- For reservations, please call 473-439-0001 or email us at info@laluna.com
- We suggest that you schedule your appointment in advance to assure your preferred time and treatment is available.
- Should you wish to cancel an appointment, 24 hours notice is required, or a 50% cost of the treatment will be applied.
- No show will be charged the full treatment price.
- Prices are exclusive of Tax & Services.
Gift of Sanctuary
Gift certificates available for all treatments, and are an excellent way to choose a gift without worrying about size, color, or style. Please contact us at info@laluna.com for certificates.